PARENT CARE MASTERY: Building Trust, Navigating Conversations, and Leading with Standards
4 Hour Workshop | $125 + GST per person
In the childcare business, parent care isn’t just about smiling at pick-up and answering emails — it’s a strategic leadership skill that shapes retention, trust, and your program’s reputation.
PD Funding Approved
Build Leadership Skills
This 4-hour interactive workshop equips leaders with the rhythms, tools, and mindset to consistently deliver exceptional parent care.
Learning Outcomes
✓ Establish rhythms of a leader for proactive parent relationship management
✓ Create strong parent connections from day one and nurture them through enrollment
✓ Ask for and respond to feedback in ways that build trust (even when it's negative)
✓ Confidently lead parent meetings that are purposeful and productive
✓ Have difficult conversations with professionalism and empathy
✓ Hold themselves and their teams accountable to clear parent care standards
This workshop combines real-life childcare scenarios, hands-on activities, practical scripts, and leadership tools, so participants leave ready to implement these strategies immediately.